- iOS and Android app design, responsive and adaptive design
- Accessible design (ADA/WCAG compliance)
- Agile methodology
- Prototyping, user flows, wireframing
- Icon creation
- UX copywriting
- User interviews, usability testing, A/B testing
- Creating and maintaining design libraries
- Adobe Creative Cloud (Adobe XD, Photoshop, Illustrator, After Effects, InDesign)
- Pen and paper
- Delivering presentations to executives
- Public speaking
- Precision (detail-oriented)
- Cross-cultural communication
- Conflict resolution
- Giving and receiving constructive feedback
- A great sense of humor :)
- Basic HTML/CSS
- Microsoft Office
- AP Style copywriting
- B2B and B2C
- Basic video editing
- Photorealistic drawing and painting
- Basic illustration
- Print/graphic design
- Branding and marketing strategy
10 / 2017 — present
UX Designer II
Acted as lead UX designer on a driver tracking app, from beginning brainstorming and wireframes to pilot and national rollout. Collaborated with development and product teams, implemented usability research, provided art direction for another designer, and presented designs to stakeholders.
Led the UX design of an ordering portal for call center agents, and presented the updated experience to executives.
Established and maintained internal design style library, ensuring ADA compliance.
Led IT Culture Committee by planning social events, budgeting for activities, delegating tasks to team members, and communicating plans to executives.
Develop functional prototypes for usability testing that aim to reduce time on task.
11 / 2015 — 10 / 2017
Designed a website for the WorldVentures Foundation that told a story, aligned with the new branding, and had clear CTAs inviting users to donate. The branding initiative that included the website was later featured in HOW Magazine as a 2016 In-House Design Award Winner.
Led aesthetic design of WorldVentures Foundation, including the foundation’s website, branding for campaigns, and marketing collateral.
Collaborated with team members to execute design deliverables for WorldVentures events, each of which drew more than 20,000 people from around the world.
03 / 2012 — 11 / 2015
Graphic Designer & Digital Communications Specialist
ThyssenKrupp Elevator Americas
Collaborated with external consultants to create personas, card-sort, and conduct research to optimize UX of new intranet.
Maintained the company brand and acted as the subject matter expert on brand standards.
Designed and prepressed company newsletter, which was sent to 13,500 employees
Oversaw seven social media channels, and strategized and managed a Facebook campaign that grew from 200 followers to over 50,000 in one year.
03 / 2011 — 03 / 2012
Managed design and execution of online, print, and email versions of monthly newsletter.
Designed collateral, large-format banners, ads, and party graphics for national tradeshows.
Conceptualized and designed new company logo and brand identity.
06/ 2010 — 02 / 2011
Graphic Designer & Copywriter
Designed, prepressed and managed dozens of projects simultaneously in a fast-paced agency environment.
Interviewed numerous clients and wrote media releases, fourteen of which received national recognition.
05 / 2009 — 06 / 2010
Graphic & Web Designer
Leopold Center for Sustainable Agriculture
Designed and maintained two separate program websites.
Conceptualized, designed and executed logo and marketing materials for the center’s largest initiative, including logos for its six working groups.
Nominated by supervisor for Iowa State University Student Employee of the Year award.
12 / 2008 — 02 / 2010
Graphic Designer & Editor
The Write Place
Enhanced self-motivation and problem-solving skills by meeting deadlines from remote workstation.
06 / 2001 — 11 / 2009
Website Designer & Newspaper Editor
Oleson Park Zoo
Designed and maintained website.
Refined computer and creative skills by editing and designing quarterly newsletter.
08 / 2008 — 05 / 2009
Graphic Designer & Editor
Iowa State University
Edited and designed biweekly e-newsletter that was sent to more than 1,000 Iowa State honors students.
Designed posters, calendars, and other public relations items as needed.
05 / 2008 — 08 / 2008
Graphic Design & Public Relations Intern
State of Iowa Department of Cultural Affairs
Used creative talent to design brochures, booklets, and signs for the State Historical Museum and its programs.
Expanded public relations skills by writing news releases, contributing to newsletters and designing advertisements.
08 / 2007 — 01 / 2008
Worked with photographers and creative directors to create high-quality magazine layouts while under short deadlines.